The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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SF Airlines Marks New Era in Express Delivery with Addition of Boeing 767 Cargo Aircraft

SF Airlines Marks New Era in Express Delivery with Addition of Boeing 767 Cargo Aircraft

SF Airlines has introduced new Boeing freighters to enhance its express air transport capabilities, leading to a three-way competition among SF Express, YTO Express, and China Post. Despite the massive potential of the air express market, development is hampered by inadequate infrastructure and tight aviation resources. The intensifying competition in the express delivery sector is prompting companies to seek high-value-added services and emphasize the importance of air transport. The future express delivery market will prioritize speed and service quality, making the improvement of overall capacity a core task for enterprises.

07/28/2025 Logistics
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Efficient Process Analysis of Logistics Distribution Business

Efficient Process Analysis of Logistics Distribution Business

This article provides a detailed analysis of the basic processes involved in logistics delivery, including stock preparation, storage, sorting and allocation, packaging, transportation, and final delivery. Each stage highlights its significance in enhancing delivery efficiency, reducing costs, and improving customer satisfaction. Mastering these processes will undoubtedly help businesses optimize operations and enhance market competitiveness.

07/15/2025 Logistics Encyclopedia
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In-depth Analysis of Lin Yi's Logistics Industry Crisis: The Psychological and Trust Issues Behind the Runaway Events

In-depth Analysis of Lin Yi's Logistics Industry Crisis: The Psychological and Trust Issues Behind the Runaway Events

The logistics industry in Linyi has recently experienced frequent incidents of businesses absconding, leaving merchants in a situation with no means of recourse and exacerbating the trust crisis within the industry. The root cause lies in the cash on delivery system, which, while providing security for merchants, has led to negative public perceptions due to these absconding cases. To restore credibility in the industry, it is urgently required to engage in deep reflection and rectification to establish trust mechanisms and promote sustainable development.

07/21/2025 Logistics
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The Importance of Terminal Receipts and Their Processing Workflow

The Importance of Terminal Receipts and Their Processing Workflow

This article discusses the significance of station receipts in logistics transport and their processing procedures. It emphasizes the importance of timely delivery of receipts for cargo exports, noting that delivery locations may differ among shipping companies. It is recommended to utilize professional customs brokers' services to ensure the accuracy and efficiency of receipt delivery, thereby avoiding unnecessary logistics delays.

07/18/2025 Logistics Encyclopedia
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Understanding The Difference Between Express Shipping And Air Freight

Understanding The Difference Between Express Shipping And Air Freight

This article explores the differences between express delivery and air freight, emphasizing the importance of understanding customers' real needs. Air freight typically only reaches the destination port, while express delivery offers door-to-door service. When making a choice, it is essential to consider the characteristics and applicable scenarios of each service, as express delivery has advantages in speed and service quality.

07/17/2025 Logistics Encyclopedia
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Complete Analysis of Air Freight Costs from Nanjing to Baku Ensuring Timely Delivery of Your Goods

Complete Analysis of Air Freight Costs from Nanjing to Baku Ensuring Timely Delivery of Your Goods

This article discusses the air freight rates and related service information for shipments from Nanjing to Baku. The price range varies from 38 to 62.5 RMB depending on the weight of the cargo, with specific confirmation required from customer service. The transportation is managed by Silk Road West Airlines, with a transfer process that includes truck and direct cargo flights, along with flight information and precautions. Additionally, the article emphasizes that goods from Armenia are not accepted.

11/30/-0001 Logistics
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618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

The 618 shopping festival has triggered a shift in logistics services from a focus on efficiency to layered value creation. Companies enhance their competitiveness by offering personalized, scenario-based, and value-added services, promoting a fast and flexible delivery experience. In the future, logistics will pay more attention to the genuine needs of consumers, redefining the relationship between people and goods.

05/23/2025 Logistics
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